Skip to main content

Dhyan Gold

Call Now

Frequently Asked Questions

Find answers to common questions about selling your gold, gold valuation, payments, and releasing pledged gold.

General Questions

DHYAN GOLD PRIVATE LIMITED is located at #1443/44, 80 Feet Road, Ganapathi Circle, Chandra Layout, Bengaluru – 560040, Karnataka. You can visit our store for free gold valuation, gold selling, and gold loan settlement assistance.

Our Store is open from Monday to Saturday from 10 am to 7 pm.

Our store is closed on Sunday. We only operate from Monday to Saturday between 10 am to 7pm.
No appointment is required. You can walk into our store during business hours.
No, we do not buy diamonds and silver. We only operate our business as gold buyers.
Payments are made through cash (up to ₹10,000) or bank transfer for higher amounts.
Yes. A GST bill is provided for every transaction.
Back To Top

Sell Gold FAQs

Yes. You can sell your gold for instant cash at DHYAN GOLD. Once your gold is evaluated and the valuation is accepted, payment is made immediately through cash (up to ₹10,000) or bank transfer, as per applicable regulations.

You get more money when you sell your gold.
If you pawn your gold for a loan, banks only give you 60% to 75% of its real value. On top of that, you have to pay 13% to 16% interest every year.
When you sell your gold, you get 100% of today’s market value in cash with no loans or interest to pay back.

The final value depends on three factors:

  • Net Weight: The exact weight of pure gold (after removing stones or enamel).
  • Purity (Karatage): Whether your gold is 24K, 22K, or 18K.
  • Today's Market Rate: The live price of gold per gram on the day of sale.

Note: Having an original bill is helpful, but even without one, you can still get the full market value by providing a valid government ID (Aadhaar or PAN) for verification.

Yes, absolutely. You can sell gold without a hallmark. We test the gold’s exact purity on the spot using our machines and pay you based on that tested purity and today’s market rate.

There is no minimum quantity requirement. You can sell any amount of gold.

At Dhyan Gold, we buy gold coins, gold bars, all types of gold jewelry, etc.

Yes, gold is very easy to sell. Gold is always in high demand, whether it is jewellery, coins, or bars. You can instantly turn it into cash at any time because gold items are easily melted, refined, and reused.

The right time is whenever you need funds or want to unlock cash from unused jewellery. Gold is a liquid asset designed to support you during financial needs, so selling it for instant cash is always a safe and practical option.

Yes, absolutely. An original receipt is not strictly mandatory. You can sell your gold by providing a valid government-issued photo ID (such as an Aadhaar Card, PAN Card, or Voter ID) for verification. However, bringing your original bill if you have it can help make the evaluation process even smoother.

Our gold valuation is provided free of cost.

We test your gold’s purity using advanced purity analyzers (XRF spectrometers) and high-precision weighing scales right in front of you. The entire process is 100% transparent and takes under 15 minutes.

No, your gold ornaments will not be harmed during the valuation process.

Yes, absolutely. You can sell your gold even if you are visiting from another city or state. Simply bring a valid government-issued photo ID and address proof to complete the quick verification process.

No. All gold sales are final and binding. Once the transaction is completed and payment is processed, the gold cannot be bought back as it is sent directly for melting and refining.

Yes, absolutely. You can sell broken, bent, or damaged gold. We evaluate your gold strictly based on its tested purity and net weight at today’s market rate. All you need to provide is a valid government photo ID for standard verification.

No hidden fees. We maintain complete transparency with a standard 3% transaction fee on the final payout to cover processing and service costs. You will see a clear breakdown of everything on your invoice before you complete the sale.

No. For legal and safety reasons, you can only sell gold that belongs to you, your spouse, or your parents (with their full consent). Every transaction requires standard photo ID verification, and we do not accept gold belonging to third parties.

You must be at least 18 years old to sell gold. To complete the transaction, you will need to provide a valid government-issued photo ID (such as an Aadhaar Card, PAN Card, or Passport) for verification.

We take the stress out of selling gold by offering:

  • 100% Transparency: Safe, non-destructive purity testing done in front of you.
  • Fair Market Rates: Live online benchmark pricing with no hidden charges.
  • Instant Payout: On-the-spot cash or direct bank transfer in under 15 minutes.
  • Free Purity Valuation: Tested instantly with advanced non-destructive technology.
  • 100% Transparency: Fair evaluations right in front of you with zero hidden charges.
  • Instant Payment: Best market value paid on the spot via cash or direct bank transfer.
Back To Top

Release Gold FAQs

Yes we will help you close your gold loan and release your pledged gold. For more details, Know More.

  • Step 1: Bring your original pledge receipt and government ID to our branch.
  • Step 2: We clear your outstanding loan balance directly with the bank or financier.
  • Step 3: We retrieve your gold, test its purity in front of you, and hand over any extra cash value directly to you.

Yes. You are under no obligation to sell. If you choose not to sell after we release your pledged gold from the lender, you can take your gold back by reimbursing the release amount paid to the bank plus a minimal 5% processing fee.

If the final tested value of your gold is less than the amount paid to clear your loan with the lender, you will simply need to pay us the difference amount to cover the balance.

Yes, absolutely. You can keep a portion of your gold and sell the rest. Please inform our branch executive before we begin the release process so we can calculate the valuation and payouts accordingly.

No. Our valuation is strictly based on the weight and purity of the gold itself. Before weighing your item, the weight of all non-gold materials (like stones, enamel, or wax) is subtracted to determine your final payout.

No. We help release pledged gold of any quantity or weight, big or small.

Yes, absolutely. We can release your pledged gold from multiple banks, finance companies, or branches. Our team will coordinate and assist you with clearing each loan smoothly.

Yes, absolutely. Our representative will go with you to the lender. Once you authorize us, our representative will pay off the loan balance in your presence and collect your gold. Afterward, they will accompany you back to our branch for the final testing, valuation, and instant payout.

No. An original pledge receipt (or official copy) is required. We need the details on the receipt to verify the loan amount, calculate the exact release value, and coordinate with the bank or finance company.

No. The person whose name is on the pledge receipt must be physically present with their valid government photo ID at the time of release and valuation.

Yes, on a case-by-case basis. We can help release gold that has been moved to auction, depending on the status of the auction process and the availability of key documents like your original purchase bill and pledge receipt. Please visit our branch so our team can evaluate your case.

You need to visit our branch first to complete simple verification and takeover paperwork. Once the paperwork is complete and authorized, our representative can proceed to the bank or financier to clear your loan and release your gold.

Back To Top